|
|
 |
|
 |
|
|
| Bookings
| Website information |
Payments | Late
bookings | Holiday document
| Transferability | Cancellation
by you | Alteration and
cancellation by us | Our
responsability | Properties
| Complaints | Rates
| Valid documents for the
expatriation | Law and
jurisdiction | Insurance
| Period of validity |
Administrative authorization
| Data Protection Policy
| Mandatory notice |
| 1.
Bookings |
|
Bookings are made in relation to holiday
accommodation only and do not include
any flights, transport or transfers to
the Property or any other travel arrangements
to and from the Property which you must
arrange yourself.
a)The terms and conditions set out in
this section together with your confirmation
invoice comprise your agreement between
Seaview and all those listed on the booking
on whose behalf the party leader is acting
b)Any monies paid to us under these booking
conditions are protected by our Tour Operators
licence.
( Clause 17 )
c) Bookings are understood accepted when
Seaview issues a Confirmation invoice
confirming the items you have booked.
No contract will exist between you and
Seaview until we have received the required
deposit(s) and we have issued our official
confirmation invoice.
d) Should there be an obviously incorrect
price shown on the confirmation invoice
we will issue a new invoice and will not
be bound by the price quoted on the incorrect
invoice.
e) It is important that you check all
the details shown on the confirmation
invoice carefully to ensure they are correct
as this forms the basis of the contract.
f) Assuming we are able to confirm your
booking, confirmation invoices are normally
sent 24 hrs after receiving your booking.
If you do not receive a confirmation invoice
within 72 hrs, you should contact us to
make sure that your booking has been made.
g) Seaview reserves the right to refuse
a booking without any given reason.
|
2.
Website Information  |
We have taken
the greatest care to ensure the accuracy
of all information contained in this website
relating to any services advertised.
Seaview has visited and checked each property
and descriptions appearing in our web pages
have been prepared in good faith.
However there may be times when certain
services or facilities are unavailable or
limited, particularly in low season. Such
situations may be dictated by local circumstances,
unsuitable weather conditions, lack of demand,
necessity for maintenance or redecoration,
local licensing regulations or government
fuel saving legislation.
We cannot accept responsibility for any
such problems which are outside a tour operator’s
control.
Seaview declines all responsibility for
any modifications made by the owners without
its knowledge.
PROPERTY DESCRIPTIONS
1. Where we mention that apartments or villas
have satellite TV, we can make no guarantee
of the channels you can watch.
2. Where we mention that apartments or villas
have air-conditioning, or central heating
they may only cover part of the villa or
apartment and they are normally charged
locally.
3. Where a villa or apartment complex has
a swimming pool, the period when the pool
is available is at the owner’s discretion
and may also be affected by weather conditions.
As they operate outside our control, we
cannot guarantee their availability.
4. Villas and apartments are cleaned for
your arrival but not during your stay (unless
otherwise stated). They may not be ready
for immediate occupation and are generally
available from 16.30. On the day of departure
you should vacate the property before 10.00
or 9.00 |
| 3.
Payments |
a) Booking deposit
- At the booking time, a fee of 26 Euro
will be paid for registration, together
with a deposit equal to 25% of the total
price.
b) Balance - The balance of the costs and
the due date, 60 days before arrival, will
be shown on the confirmation invoice.
If the balance is not received by us in
full and by the due date we reserve the
right to treat your booking as cancelled
by you in which case the cancellation charges
as set out in clause 7 will be payable.
|
| 4.
Late bookings |
Bookings made
within 60 days of arrival are deemed as
late bookings. Full payment will be due
immediately and once this has been received
by us, all booking conditions will apply.
Should you cancel after this point, for
whatever reason, cancellation charges as
shown in clause 7 will apply.
Late bookings will be subject to a supplement
of 13 euro should holiday documentation
be issued through private messenger. |
| 5.
Holiday documents |
|
The dispatch of your holiday documents
are conditioned to the reception of the
balance by Seaview, in the terms scheduled
from the art. 3.
|
| 6.
Transferability |
The Traveler that
is in the impossibility to undertake the
confirmed booking, could surrender his own
booking to a person that satisfies all the
requested conditions for the Tour, that
pays ex-novo the registration fee and the
arrangements remain exactly the same as
the original booking. In this occurrence,
the Traveler must inform Seaview with at
least 15 days of warning as regards to the
foreseen arrival date.
Seaview won't be responsible of the missing
acceptance of the new nominative by the
third parties suppliers of service(s). The
Traveler surrender and the new Traveler
are both responsible for the payment of
the sale of the price and for the additional
resultant expenses.
If you wish to transfer your booking to
another product thereby changing the arrangements
completely this will be treated as a cancellation
with loss of, if applicable, cancellation
charges as set out in clause 7 and it will
be necessary to re-book another holiday. |
| 7.Cancellation
by you |
If you cancel
your holiday the lead name on the booking
must advise us in writing, by post or facsimile
immediately. Verbal cancellations or cancellations
by email will not be accepted.
If you cancel your holiday, You will be
liable to pay the cancellation charges set
out in the table below.
Agency fee is not refundable
Cancellation periods are calculated on the
date of your cancellation being received
by us at our offices at Via Campo a Paolo
49, 53010 Murlo - Siena or fax +39 0577
093113. As per art. 1373, III paragraph,
of the Italian codice civile the Traveler
is kept to pay the amount indicated below:
Period
before scheduled arrival date
when your cancellation notification
is received |
Cancellation
charge expressed as a % of total holiday
cost |
| a)
recess from booking to 60 days before
departure |
25%
|
| b)
recess from 59 to 25 days |
50%
|
| c)
recess from 24 to 15 days |
70%
|
| d)
recess from 14 to 9 days |
90%
|
| e)
recess in the 8 days |
100%
|
h) If you cancel your holiday on the day
of arrival due to circumstances beyond our
control, compensation or refunds will not
be payable by ourselves and any such claims
should be forwarded to your insurers.
i) Should you decide to curtail your holiday
arrangements, for whatever reason, no refunds
will be payable for any unused nights of
accommodation.
k) The applicable cancellation charges must
be paid even if you have not at the time
paid the full cost of your holiday for whatever
reason.
l) The applicable cancellation charges must
be paid even if you decide to change your
reservation to another property for whatever
reason and without explicit authorisation
of Seaview. |
| 8.
Alteration and cancellation by us |
The Traveler can
cancel the booking without paying the amount
for the recess as referred to the preceding
clause, in case of meaningful modification
by Seaview of one of those essential elements
of the contract, that is:
a) increase of the total price of the confirmed
accommodation superior to 10% of the price
at the confirmation date;
b) skid of the arrival and/or departure
date superior to 48 hours;
c) modification of the category of the confirmed
accommodation in pejorative sense.
In all cases, customers will be kept to
communicate, within 48 hours from the reception
of the communication of modification, if
he understands either practice the right
of recess or accepts the modification.
In absence of communication by the customer,
the modification will be understood approved.
In the event the confirmed property cannot
be supplied because the accommodation ceases
to operate We will always endeavour to offer
you substitute arrangements and if the cost
is less than your original booking you will
receive a refund of the difference from
us. If however our offer costs more and
you accept that offer, then we will ask
for the difference.
We may occasionally have to cancel your
holiday as a result of "force majeure"
that is any occurrence outside our control
and which could not have been avoided with
all due care. Such events may include war
or threat of war, riots, civil strife, terrorist
activity, natural or nuclear disaster, goverment
action, adverse weather conditions and all
similar events out of our control. In this
situation, we regret we cannot make any
refunds, meet any costs or expenses you
may incur as a result or pay any compensation. |
| 9.
Our responsability |
As a Tour Operator
the responsibility of Seaview towards the
travelers, and their belongings, is regulated
by the laws and by the international conventions
concerning the Tour Operators responsibility
( law n. 1084 of 27/ 12/ 1977, ratification
of the international convention of Bruxelles
of 23/ 04/ 1970 ) valid at the moment of
the verified fact that has originated this
responsibility. The responsibility of Seaview
cannot, in any case, exceed the scheduled
limits from the applicable laws and conventions
and more particularly the limits for individual
damage as specified in the following:
2) Damages to the person of the traveler
( death, injuries or illness ), unless it
is proved that it is due to the negligence
of our employees, or by our appointees,
i.e. from the third parties lenders of service(s)
during the vacation. The responsibility
of Seaview for said damages cannot, in no
case, exceed the measure defined by the
Convention of Bruxelles of the 1970 (ratified
with law n. 1084 - 27.12.1977).
3) Damages, loss, theft, relative to the
belongings owned by the traveler (i.e. baggage),
dependent from the breach or from the bad
execution of the service(s) object of the
confirmed Tour, by Seaview or by his appointees
(third parties) lenders of services. The
responsibility of Seaview cannot exceed
the limits of the International Conventions
regarding the service within which the harmful
event has been verified and, however, the
measure of 30% of the value of the Tour
for each traveler.
4) Seaview won't be, in any case, responsible
of the damages, of any kind, when the breach
or the bad execution of the contract is
not imputable neither to his guilt, neither
to the guilt of other supplier of service(s),
due to the ascertain lacks in the execution
of the contract, that:
- are imputable to the Traveler;
- are imputable to a third party extraneous
to the supply of the service(s) and present
an unpredictable or insurmountable character;
- are due to causes of "force majeure"
or to an event that Seaview or the supplier
of the service(s) in question, could not,
even with all due care, foresee or avoid.
5) Seaview won't be in no case responsible
of the damages:
- consequent to the omission, by the Traveler,
of recommendations or instructions of Seaview
or the supplier of the service(s)
- due to services furnished by third parties
and not mentioned at the moment of the confirmation
of the booking;
- due to autonomous initiatives of the traveler.
6) If, in the opinion of any person in authority
such as police, accommodation owner or manager
or Seaview employees, you appear to be unfit
to occupy your accommodation or because
of anti-social behaviour are likely to cause
a disturbance to other guests or damage
to property, we may terminate your holiday
arrangements with us. We will not be liable
to make alternative arrangements for other
accommodation nor will we cover any costs
which you may incur or make any refunds. |
| 10.
Properties |
All services and
facilities offered by us are subject to
the standard terms and conditions of the
Supplier and are incorporated into our contract
with you.
A breakage and telephone deposit is usually
payable in resort to the key holder or owner
to protect against possible damage and outstanding
telephone charges where a villa or apartment
has a telephone for guests’ use. Deposits
are normally returned on departure.
You are responsible for ensuring that any
villas provided are left upon departure
in the same conditions of cleanliness and
repair as upon arrival. Any loss or damage
caused by you will be deducted by the Owner
from your breakage deposit.
Property Owners reserve the right to refuse
admittance if the number of persons arriving
exceeds the number on the booking form or
the maximum sleeping places as detailed
in the web site. Where a property offers
a price for varying numbers, empty bedrooms
will be closed. |
| 11.
Complaints |
In the event that
you are dissatisfied with any aspect of
your chosen accommodation you must immediately
report the cause to the keyholder or Owner
of the Villa or supplier and Seaview who
will endevour to put things right.
In the unlikely event that you are still
not satisfied upon your return from your
holiday, you must write us giving full details
within 10 days.
If you fail to notify us or the Supplier
of any dissatisfaction during your holiday
we cannot accept liability for that complaint
in retrospect.
If you leave your accommodation prematurely
without an explicit authorisation of Seaview,
you forfeit your rights for a refund, such
complaints will not be taken into consideration. |
| 12.
Rates |
The rates quoted
are based on the course of changes and the
costs of the service(s) as of 01/ 10/ 02,
date of issuing of the 2003 program. In
case that, before the beginning of the rental
period a differences in the course of the
changes or in the costs of the service(s)
should occur, the rates will be modified,
in increase or in diminution, according
to the said variations.
However, the price defined in the confirmation
document will not change in the 15 days
before the arrival date. The customer has
the right to cancel the booking in case
of increase of the price superior to 10
% as per clause 8.
The customer will establish before his arrival
if the price is of his interest. No confrontation
regarding prices will be taken into consideration
after the return from the Tour. |
| 13.
Valid documents for the expatriation |
| It will be care
of the customer to provide for the regulation
of all the valid documents for the expatriation.
Seaview declines each penal and moral responsibility
for lack of valid documents for the expatriation
and inaccuracies of the same. |
| 14.
Law and jurisdiction |
This contract is
governed by the law of Italy and exclusive
jurisdiction is conferred on the italian
Courts.
In case of controversy will be competent
the law court of Livorno.
Your booking with Seaview implies that all
clauses of this contract have been understood
and have thereby been accepted without reserve
and without exception. |
| 15.
Insurance |
| Seaview has Insurance
Coverage with CEA (Compagnia Europea d’Assicurazione)
n° 75094, according to the legislative
decree 111 dated 17/ 03/ 1995. |
| 16.
Period of validity |
| The present contract
is valid throught year 2006. |
| 17.
Administrative authorization |
| Authorization of
the Province of Livorno n. 139 dated May
19, 1999 |
| 18.
Data Protection Policy |
In order to process
your booking we need to use the information
you provide such as name, address, and special
needs requirements.
We take full responsibility for ensuring
that proper security measures are in place
to protect your information. We must pass
the information on to the relevant suppliers
of the accommodation ( except credit card
details ), and if required by them or by
law, to security or credit checking companies
and public authorities such as customs/immigration.
We will not pass any information on to any
person not responsible for part of your
travel arrangements. |
| 19.
Mandatory notice |
|
Italian laws punish the crimes inherent
to the prostitution and to the juvenile
pornography with the punishment of the
imprisonment, also if it has been committed
in the foreign countries as per Law n°
269, 3 august 1998, art. 16
|
|
|
 |
|
 |
|
|
|
- copyright